Welcome to our logistics and cargo platform. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
By using our website, creating an account, or booking any shipment, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you must not use our services.
We offer logistics and cargo services including but not limited to:
Domestic and international shipping
Freight and cargo handling
Door-to-door delivery services
Shipment tracking and support
All services are subject to availability and may be modified or discontinued at any time without prior notice.
By using our platform, you agree to:
Provide accurate and complete information for all shipments
Ensure that all items shipped comply with applicable laws and regulations
Properly package items to prevent damage during transit
Not ship prohibited, illegal, or hazardous goods without proper authorization
You are fully responsible for any consequences arising from incorrect information or non-compliance.
Users must not ship items that are restricted or prohibited by law or by our company policies. These may include, but are not limited to:
Illegal goods or substances
Explosives or dangerous materials
Weapons without proper documentation
Perishable goods without proper packaging
Any item that may pose a risk to safety or operations
We reserve the right to refuse, hold, or dispose of any shipment that violates these rules.
All shipping fees must be paid in full before the shipment is processed unless otherwise agreed. Pricing may vary depending on weight, size, destination, and service type.
We reserve the right to adjust pricing at any time without prior notice. Any additional charges arising from incorrect shipment details will be the responsibility of the user.
All payments made for our services are final and non-refundable once a booking has been confirmed or a shipment has been processed.
Refunds will only be considered in rare and exceptional circumstances, including:
Verified service failure caused directly by us
Duplicate or incorrect billing
Inability to fulfill the agreed service
All refund requests are subject to review and approval at our sole discretion. Supporting evidence may be required before any decision is made.
While we take all reasonable steps to ensure safe and timely delivery, we are not liable for:
Delays caused by customs, weather, or unforeseen circumstances
Loss or damage due to improper packaging by the sender
Indirect or consequential losses
Liability, if accepted, will be limited to the declared value of the shipment or the maximum amount permitted by applicable laws.
Optional insurance coverage may be available for shipments. It is the user’s responsibility to select and pay for insurance if additional protection is required. Uninsured shipments are sent at the user’s own risk.
Delivery times are estimates and not guaranteed. While we strive to meet all timelines, delays may occur due to factors beyond our control, including customs clearance, transportation issues, or force majeure events.
Users are responsible for maintaining the confidentiality of their account information. Any activity conducted under your account is your responsibility.
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent or abusive behavior.
All content on this website, including text, graphics, logos, and design, is the property of our company and may not be copied, reproduced, or used without permission.
To the fullest extent permitted by law, we shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our services after changes are posted constitutes acceptance of those changes.
These Terms and Conditions shall be governed and interpreted in accordance with applicable laws and regulations in the jurisdiction where our company operates.
If you have any questions regarding these Terms and Conditions, please contact us through our website. Our team will be available to assist you.
